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Help & FAQ

Answers to the most common questions.

For Clients

Browse our Search page to find professionals by trade and location, or post a job to receive quotes. Review profiles, ratings, and portfolios before hiring.
Yes. All payments go into escrow and are only released to the professional once you approve the completed work — or automatically after 7 days if you do not raise a dispute.
You can open a dispute from your order page before funds are released. Our support team will review the case and mediate a resolution.
Yes. You can request a quote from any professional, or post a project and receive multiple competitive quotes before committing.

For Professionals

Register, select the "Professional" role, complete your profile, and pay the one-time onboarding fee of ₦1,000. You'll then appear in search results and can create gigs.
Once a client approves your work (or the auto-release timer expires), funds move to your wallet. You can withdraw to your bank account from the Withdraw page.
A Gig is a fixed-price service you create and list publicly. Clients can order your gig directly without needing to post a job first.
Premium subscriptions boost your profile in search results, add a verified badge, and unlock additional features. Manage your subscription under Account → Subscription.

Payments & Security

We accept card payments and bank transfers via Paystack and Flutterwave. Local bank transfers are supported for Nigerian accounts.
Yes. We use HTTPS encryption, hashed passwords, and PCI-compliant payment processors. We never store raw card details. See our Privacy Policy for details.
You can delete your account directly from Account Settings → Security → Delete My Account. If you have completed transactions, your personal information will be anonymised while financial records are retained as required by law.

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DailyWorkman is a CAC-registered Nigerian business  ·  View certificates & documents